bybet Privacy Policy

When you register for a bybet account, we collect personal information including your full legal name, date of birth, email address, mobile number, and a username of your choice. During the identity verification process, we may also collect copies of government-issued identification documents such as a Philippine national ID, passport, or driver's licence. When you make deposits or withdrawals, we collect transaction details including payment method information, amounts, and timestamps — though we do not store full card numbers or banking credentials directly on our servers. We also collect technical data automatically when you use the platform, such as your IPaddress, device type, browser version, operating system, and general location data derived from your connection. We may also collect behavioural data such as pages visited, games played, session duration, and betting history in order to improve the platform experience and meet our regulatory obligations. All information collected is limited to what is reasonably necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for identity verification and responsible gaming compliance.

bybet uses the personal information we collect primarily to operate and maintain your account, process deposits and withdrawals, verify your identity, and deliver the gaming and sports betting services you have signed up for. We also use your information to comply with our legal and regulatory obligations under Philippine law, including anti-money laundering requirements and responsible gaming rules that require us to monitor account activity and intervene where necessary. Your contact details are used to send you important account notifications such as transaction confirmations, security alerts, and updates to our terms or this privacy policy — these communications are not optional as they are necessary for the safe operation of your account. Where you have opted in, we may also use your contact details to send you promotional messages about new games, bonuses, or platform features; you can withdraw this consent at any time by contacting us through the details on the FAQ page. We use technical and behavioural data to improve platform performance, identify and fix bugs, prevent fraud, and personalise your experience where possible. We do not use your personal information to make fully automated decisions that have significant legal or similarly significant effects on you without human review.

bybet does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your information with carefully selected third-party service providers who assist us in operating the platform, such as payment processors, identity verification providers, cloud hosting services, and customer support tools — these providers are contractually required to handle your data securely and only for the specific purposes we have authorised. We may also disclose your personal information to Philippine government authorities, regulators, or law enforcement agencies where we are legally required to do so, or where disclosure is necessary to prevent fraud, money laundering, or other criminal activity. In the event that bybet undergoes a business restructuring, merger, or acquisition, your personal information may be transferred to the successor entity, and you will be notified of any such transfer in advance where practicable. All third parties with whom we share data are required to maintain appropriate security standards and are prohibited from using your information for any purpose beyond what is strictly necessary. We will never share your data with advertisers or data brokers.

bybet takes the security of your personal information seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard TLS protocols, and sensitive data stored on our servers is protected using encryption at rest. Access to personal data within our organisation is restricted on a strict need-to-know basis, and all staff who handle personal information are trained in data protection best practices. We conduct regular security assessments and vulnerability testing to identify and address potential weaknesses in our systems before they can be exploited. While we take every reasonable precaution, no online platform can guarantee absolute security, and you also play an important role in keeping your account safe by using a strong, unique password and not sharing your login credentials with anyone. If you suspect that your account has been compromised, please contact us immediately through the details on the FAQ page so we can take prompt action to protect your information.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter in order to fulfil our legal, regulatory, and contractual obligations. Under Philippine anti-money laundering regulations, we are required to retain certain transaction records and identity verification documents for a minimum period even after an account is closed, and we will comply with these requirements in full. When the retention period for a particular category of data has expired and there is no longer a legal basis for keeping it, we will securely delete or anonymise that data so that it can no longer be linked back to you. If you request the deletion of your account, we will process that request promptly and remove your personal data from our active systems, subject to any retention obligations that prevent immediate deletion. We will always be transparent with you about how long we are required to keep specific categories of data and the legal basis for doing so. For questions about data retention periods, please visit our FAQ page.

As a data subject under the Philippine Data Privacy Act of 2012, you have a number of important rights in relation to the personal information we hold about you. You have the right to be informed about how your data is collected and used, which is the primary purpose of this Privacy Policy. You also have the right to access a copy of the personal information we hold about you, to request corrections if any of that information is inaccurate or incomplete, and to request the deletion of your data where there is no longer a legal basis for us to retain it. You have the right to object to certain types of processing, including direct marketing, and to withdraw any consent you have previously given at any time without affecting the lawfulness of processing carried out before the withdrawal. If you believe that bybet has handled your personal information in a way that violates your rights or applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact us through the details provided on the FAQ page and we will respond within the timeframe required by law.

bybet uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience as a user. Essential cookies are necessary for core functions such as keeping you logged in during a session, remembering your preferences, and ensuring that security features operate as intended — these cannot be disabled without affecting the functionality of the platform. We also use analytical cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may be occurring, so that we can continuously improve the service. You can manage your cookie preferences through your browser settings at any time; most browsers allow you to block or delete cookies, though doing so may affect certain features of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. For more information about the specific cookies we use and how to manage them, please visit our FAQ page.

bybet reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes to this policy, we will notify registered players through a notice on the platform or via the contact details associated with their account, and the updated policy will be published on this page with a revised effective date. Your continued use of the platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact us to close your account. We encourage you to review this page periodically so that you are always aware of how we are protecting your information. For any questions about this policy or how it applies to your account, please visit the FAQ page.